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Do You need new hardware?
You have just been told a computer needs to be
completely upgraded to a new machine. Of course if we are talking about
a number of computers the cost is starting to grow real fast. There are
still many people and organizations who are still using computers over
ten years old. Some only use these machines to type documents or reports.
The question for them is "how fast can one type?" If they have good ole
DOS and Wordperfect 5.1 what else do they need?
If the computer (or hardware) is doing everything
you need but maybe just a little slow, will the costs to upgrade be offset
by an increase in productivity. That is what is called (ROI) Return on
Investment. If it costs $2,000 to purchase new hardware, another $500 to
install necessary software and $500 for support, training, misc. expenses
we have a total cost of $3000. For some a minor expense and for others
their entire IT budget for the year. Now if these computers are for two
workers being compensated at $30/hour and the newer systems will save about
twenty hours a month for printing reports it will take three years to recoup
the investment. By that time, they may need new computers again! It is
in the analysis of what will be gained that has a strong bearing on whether
you will get back your investment.
Another consideration is with the reason for recommending
new hardware. Performance is one issue but that may be obtained through
configuration and proper maintenance of the system. Often performance can
deteriorate because of a fragmented drive. It can be caused by too many
services running although many of those services are unused. Many viruses,
worms and spyware may be undetected by current anti-virus but be ruining
system performance. All of these issues can be resolved fairly easily at
little or no cost. Integrated utilities or free utilities may repair many
of these problems and boost performance. If proper maintenance is not done
the same problems may come up later with the new hardware.
Sometimes it is a lack of disk space that seems
to call for an additional hard disk drive or a new system. Very rarely
do people remove applications or data no longer used or out of date. Yet
these can sometimes make up the majority of space used. Disk or File/folder
Compression can be used to reduce space used depending on the file type.
Data may be able to be moved between desktop and servers to reallocate
space more efficiently. Older data kept only for archiving purposes might
be moved to tape or CD-ROM.
Server space often is filled with saved email messages
or non-work related (music, game, etc.) files. Setting a date for email
to be removed by the server can reduce the size of mailboxes. Setting per
user space limits will keep users from taking advantage of available shared
space. Performing an audit of the top disk space users might lead to recognizing
the largest offenders.
Device support can often be an issue. There are
a number of inexpensive expansion (PCI, AGP, etc.) cards that can be used
to add support for newer device technologies. If it is a failure of a built-in
device (modem, network card, etc.) most systems can use an expansion card
to replace the built-in device.
If the hardware is part of an upgrade strategy
including to a new operating system you might want to look at whether the
OS upgrade is really needed. Sometimes Linux can be used as an upgrade
path as Linux can perform well on older hardware. The requirements for
a new OS may turn into only requirements for a specific application.
You must determine what is driving the need for
new hardware. Often it is an issue that can be resolved through other means.
Even if you do not have the technical expertise within your organization
it is a fraction of the cost to have someone come in to do the work then
purchasing new hardware. Further if you decide you do need new hardware
you want to be sure it will fulfill your requirements for up to three years
especially fulfilling for that period the demands (performance, disk space,
device support) that drove it to begin with.
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